由Rodolphe saad领导, 达飞集团是全球航运和物流领域的领导者, 服务全球五大洲的420多个港口. 由566艘船组成的舰队支持, in 2021 the Group transported 22 million TEU (twenty-foot equivalent units) containers. 2021年,CMA CGM实施了基于永利皇宫app下载注册标准的轨道 & 跟踪API以降低成本, time and inconvenience of developing bespoke connections with its partners. “标准izing is a way for us to be closer to our clients because it allows us to speak the same language. 该API还为我们提供了更大的客户端登录灵活性.” Romain Genoulaz, API工厂主管,CMA CGM
挑战
Reducing the time, cost and inconvenience of making partner connections “标准ization helps a lot with integration in the shipping industry. 现在, discussions with partners around the data and the model we provide are simpler and clearer for everyone.” CMA CGM产品负责人Rabab Hayek A smoothly running supply chain relies on timely, accurate data exchange. 的 status of shipments must be shared and updated across a number of stakeholders including shippers, 承运人和货运代理. 如果这些组织使用不同的平台, 发送和接收信息的标准和方法, establishing channels of communication is costly and time consuming. CMA CGM is familiar with the shortcomings of communication models and platforms that don’t adhere to industry standards. CMA CGM API工厂主管Romain Genoulaz解释道: “We wanted to be able to onboard and start working with partners faster. We had to reduce the time it took to set up and test digital partner connections. EDI在我们的行业中已经使用了几十年, but it also implies implementing specific interfaces for each client, 哪个是耗时和资源密集的.”每次CMA CGM都必须整合一个新的合作伙伴, the bespoke nature of each implementation made for slow time to market. 的re were also costs involved in supporting clients while they implemented the interface. “We had to support clients in understanding the data mapping and explain the approach, 因为这是我们独特的方法,” CMA CGM的产品负责人Rabab Hayek说. “通过切换到永利皇宫app下载注册轨道 & 跟踪标准, we were able to create a standardized implementation process that could be easily replicated across our partners and also by our partners.”
标准
永利皇宫app下载注册跟踪 & 跟踪标准和API定义 的 永利皇宫app下载注册跟踪 & 跟踪标准 enables seamless digital data exchange across the end-to-end supply chain. 一旦实现, customers and supply chain participants can digitally communicate with all carriers in a unified way using data that is harmonized across terminology, 流程和事件定义. 的 永利皇宫app下载注册跟踪 & 跟踪API 使数据能够实时交换, 对需求, using a REST API or an event-based mechanism clients can subscribe to. “With the 永利皇宫app下载注册 standards-based API – 这是开放的 and free for every stakeholder to use – we are now able to provide real-time communication of information to our partners when and how they want it,” 罗曼说. “It also reduces the cost of providing this information because we just have to set them up. 我们不需要做任何特定的数据映射, 因为这种格式已经广为人知了, 文档化和共享.” CMA CGM实施了永利皇宫app下载注册轨道 & 在2021年跟踪API,将其实现升级到版本2.那年晚些时候. 2022年初, CMA CGM implemented the standard for its international forwarding and logistics provider client, 是一家. M. 冈兰德的奥利维尔•哈科恩表示: “We came to know the 永利皇宫app下载注册 standard thanks to the documentation provided to us by CMA CGM, 包括永利皇宫app下载注册的网站和指南. 这是一个非常有价值的工具,做得非常好. 这个系统, 这是开放的, will allow us to more easily adapt the events of companies that adhere to this standard.”
结果
Fast and cost-effective client onboarding improves time to market 通过切换到基于永利皇宫app下载注册标准的轨道 & 跟踪API, CMA CGM改进了这个关键接口的可重用性, thanks to standardized integrations in place of bespoke implementations. 这 has reduced the costs involved in setting up partners as well as the cost of support. 实现更简单, 因为该标准可以跨合作伙伴重用, CMA CGM benefits from the economy of scale that comes from a common way of working. 对于CMA CGM的客户,标准化轨道 & Trace provides consistency and convenience for a streamlined global approach to sharing shipping information. “Clients are able to reuse the interface they build across all carriers,” 解释了罗曼. “这对他们来说更有效率, and it can also help them eliminate intermediary integration platforms and eventually reduce their costs further.” “标准化跟踪 & Trace使竞争环境更加公平,扩大了市场, as the cost and time investment to implement a new partner is reduced, the barrier to entry is lowered for smaller organizations that want to integrate with us. 这,罗曼解释道, “gives CMA CGM the flexibility to work with more partners easily, 不管它们的大小.”CMA CGM的客户gonland的Olivier Haccoun说, says: “It allows us to follow our shipments with standardized events common to all players in international transport. 这 standard allows us to better optimize the automations that we put in place by integrating perfectly into the architecture of the international transport chain. It allows us to achieve quality objectives by instantly sharing the right information with our customers, 代理商及承运人. It allows us to achieve commercial objectives because it supports the quality of operations and allows us a certain scalability. 最后, 它在人力资源方面发挥着作用, because all the automation that we can carry out allows our teams to see their number of emails and phone calls drop, 考虑到今天员工所承受的压力, 舒适的工作方式总是很好实施的!” Olivier Haccoun补充道: “APIs are tools that can concretely allow companies to catch up without disrupting their technological ecosystem, 而且成本更低. 这 clearly allows an ‘antifragility’¹ of the structures in the sense of N. 塔勒布.” 了解更多关于永利皇宫app下载注册轨道标准的信息 & 追踪,请访问我们的 Track & 跟踪标准 页面.
¹Antifragile: Things That Gain From Disorder is a book by Nassim Nicholas 塔勒布 published on November 27, 2012, by Random House in the United States and Penguin in the United Kingdom.
推动集装箱航运业数字化
在永利皇宫app下载注册, we envisage a digitally interconnected container shipping industry in which customers have a choice of seamless, easy-to-use services that provide the flexibility to meet their business and sustainability goals.